T
Thandi
1 reviews | Active since Sept 2026
12 Sept 2026, 12:08
No contact number fo...
No contact number for existing customers, can only chat via WhatsApp and it takes forever to to be connected to an agent
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Replies (1)
Webafrica's replyOfficial
14 Sept 2026, 09:46Hi Thandi,
We understand that having WhatsApp as the main way to reach our support team may not suit everyone, particularly when you would prefer the option of speaking to someone directly. We’ll share this with the relevant teams as we continue reviewing how we can make it easier for existing customers to access assistance in a way that works best for them.
Should you require any additional assistance, please feel free to continue engaging with us here on Hello Peter, and we'll gladly help.
Warm regards,
Webafrica Crew
We understand that having WhatsApp as the main way to reach our support team may not suit everyone, particularly when you would prefer the option of speaking to someone directly. We’ll share this with the relevant teams as we continue reviewing how we can make it easier for existing customers to access assistance in a way that works best for them.
Should you require any additional assistance, please feel free to continue engaging with us here on Hello Peter, and we'll gladly help.
Warm regards,
Webafrica Crew
Webafrica's reply14 Sept 2026, 09:46
Official
Hi Thandi,
We understand that having WhatsApp as the main way to reach our support team may not suit everyone, particularly when you would prefer the option of speaking to someone directly. We’ll share this with the relevant teams as we continue reviewing how we can make it easier for existing customers to access assistance in a way that works best for them.
Should you require any additional assistance, please feel free to continue engaging with us here on Hello Peter, and we'll gladly help.
Warm regards,
Webafrica Crew
We understand that having WhatsApp as the main way to reach our support team may not suit everyone, particularly when you would prefer the option of speaking to someone directly. We’ll share this with the relevant teams as we continue reviewing how we can make it easier for existing customers to access assistance in a way that works best for them.
Should you require any additional assistance, please feel free to continue engaging with us here on Hello Peter, and we'll gladly help.
Warm regards,
Webafrica Crew