PF
Patrick F

1 reviews | Active since Mar 2018

08 Mar 2018, 13:49

No consistent internet connection, and nobody there to solve this issue.

Giving 1 star is still being nice.

I signed up with the LTE deal, and the service that has been given was atrocious. I have logged the same fault on numerous ocassions (internet connection is inconsistant every minute or so, I go offline.) , I keep getting somebody different to "assist" me, because so many people has been passing my ticket around and nobody has been helping me. Its been a week of back and forth and still nothing. The latest I got was being told that they have been trying to get in contact with me, but they can't because my number does not exist? This is the first I hear that my number does not exist..

0
Replies (1)
Webafrica
Webafrica's reply08 Mar 2018, 14:47
Official

Hello Patrick ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Webafrica