KP
Kabelo P
1 reviews | Active since Jan 2020
23 Apr 2026, 12:38
No connectivity
Connectivity I haven't had connectivity in 3 days and reached out to custimer service via whatsapp, they could not help and in the end they advised that a solution can only be provided in the next 4 days mind you I'm working from home, meaning i have to spend more money buying data, its totally unaccpetable
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Webafrica's replyOfficial
23 Apr 2026, 12:40Hi Kabelo, we hear how disruptive this has been, especially with you working from home and already being without connectivity for 3 days. Needing to rely on mobile data in the meantime is understandably frustrating and not the experience we want you to have.A fault has now been logged for your connectivity issue, and it has been sent through for urgent attention. The aim is to get the line back up and stable as quickly as possible, rather than having you wait through a prolonged turnaround period.If there’s anything further you need while this is being worked on, please let us know.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply23 Apr 2026, 12:40
Official
Hi Kabelo, we hear how disruptive this has been, especially with you working from home and already being without connectivity for 3 days. Needing to rely on mobile data in the meantime is understandably frustrating and not the experience we want you to have.A fault has now been logged for your connectivity issue, and it has been sent through for urgent attention. The aim is to get the line back up and stable as quickly as possible, rather than having you wait through a prolonged turnaround period.If there’s anything further you need while this is being worked on, please let us know.Warm regards,
Webafrica Crew
Webafrica Crew