1 reviews | Active since Feb 2017

23 Feb 2017, 19:13

No Communication, Blame others, 4months

<p>After signing up with webafrica 07 Nov 2016 and been promised by Dec 2016 Fibre etc will be installed and connected. No such thing at all. Now almost 4 months later still nothing. When I phone it gets blamed on maboneng saying they have not updated their systems. I have been told by certain individuals that they will contact me back. Not one call or email. For 4months what on earth is this. I am tired of asking and begging....... I dont know what else to do.....</p>

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Replies (1)
Webafrica
Webafrica's reply24 Feb 2017, 08:44
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah