No care what's so ever for their customers.

I recently requested a change of address for my Webafrica service, along with the relocation of my router. Despite multiple follow-ups, nothing has been done, and I have received no meaningful feedback. The customer service agent keeps insisting that my service is "active" without offering any real assistance.

To make matters worse, the WhatsApp bot, which is supposed to help, is also unresponsive—possibly due to a setting on their side. The lack of proper communication and unwillingness to resolve my issue is extremely frustrating. As a paying customer, I expect better support and accountability.

If you're considering Webafrica, be prepared for slow or nonexistent service when it comes to technical support and address changes. Highly disappointed!