1 reviews | Active since May 2018
No assistance or responsibility from Vuma or Webafrica
After logging my WiFi as non functional (takes them 30minutes to answer a phone) the logged a ticket number. Received a sms I must reboot as the issue is resolved. I reboot, still no WiFi, call Vumatel. Vumatel says it Webafrica, Webafrica says it’s Vumatel. If no one is going to sort it, who is getting my subscription fees?
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica