No assistance

reported yesterday early in the morning regarding the faulty connection on my wifi and I was told that the query was logged. Then later on I received an email stating that it was resolved however it was not. This morning I sent an inquiry regarding the email that I received stating the query was resolved via whatsapp and was chatting with rude agent who's name is Zolani V. Please find an attachment as a screenshot of our conversation where by I wanted to speak to a manager and he said managers have nothing to do with this I will have to wait till Tuesday. I will not appreciate this behavior.

First of all am working from home using the wifi and I make sure that your payment is payed so you don't tell me I must wait for days for the matter to be resolved. However if this was about your payment you will not wait for me but switch off the connection. I WANT THIS MATTER TO BE RESOLVED ASAP.

Kind regards Busisiwe Tunzi