****** Nightmare is what Webafrica should be called!

Nightmare of service. Ordered a product which had underlying rules that weren't mentioned on their page. I can use Fibre where am currently living but I need to have a stable internet access. Ordered an MTN Sim card only to be told that the sim card needs a specific router that they provide. I ask for a network swap. I have been swapped from agent to agent on WhatsApp. I simple hello is rep**** after 1 hour then you explain then the agent transfers you. You have to do the same explanation only to be transferred. This painful considering that we paid for a service. I would never suggest anything like this on my worst enemy. Bad bad customer service. Actually it's non-existent