Nightmare experience with webafrica

They don't even deserve the one star.

Useless ISP. We moved to a new estate on 1 December 2022 and webafrica had a fibre promotion. I am a freelance graphic andweb designer, so my internet is my income. We signed up and got told to wait for the previous tenants line to deactivate. We waited a week. After that week everything has been a battle. From installation to activation.

They have been trying to activate the line for a week now. The first activation failed but they did not communicate with us. It has now been 18 days without fibre connection. I had to buy additional data just to get some work out. This was supposed to be a month where I pushed out work, but I lost income thanks to this useless company.

Agents can only apologize and the support only works during office hours.

Horrible, nightmare of an experience. I am on the verge of just canceling and joining another ISP.

STAY AWAY FROM WEBAFRICA!