New SIM resolves issue, credit for downtime is fairly given 👍.
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Webafrica's replyOfficial
10 Apr 2026, 11:16
Hello Masontaha,
Thank you for sharing this with us. We're thrilled to hear that the new SIM resolved your issue and that you felt the credit for downtime was fairly given. That's exactly how these situations should be handled, and it's great to know we got it right for you.
If you ever need any further assistance, the team will be happy to help.
Warm regards, Webafrica Crew
Best regards,
Webafrica's reply10 Apr 2026, 11:16
Official
Hello Masontaha,
Thank you for sharing this with us. We're thrilled to hear that the new SIM resolved your issue and that you felt the credit for downtime was fairly given. That's exactly how these situations should be handled, and it's great to know we got it right for you.
If you ever need any further assistance, the team will be happy to help.