1 reviews | Active since Jun 2015
New customer and they treat me like *******
<p>I am a new customer joined on first may I got the adsl data only I lost my job and can't afford to have adsl anymore I called webafrica and asked if they could cancel my account by end may and they say they cant this is unacceptable as I can't help what happened to me and you know what I don't really care if my account gos in to areas or anything like that Because I am not paying for something I'm not going to ues and you can do whatever you want to this is a bad company and is not understanding I will never rejoin this company and I'll tell everyone how bad this company is and I'll make sure to post on social media to </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hi
We have processed the immediate cancellation as per your instruction due to cancel: This service is set to cancel on 2017-06-01.
Thank you for your time and efforts - let us know if you require any further support
Thank you again
Rafeeqah
Hi
We have processed the immediate cancellation as per your instruction due to cancel: This service is set to cancel on 2017-06-01.
Thank you for your time and efforts - let us know if you require any further support
Thank you again
Rafeeqah