Never use Webafrica, useless customer care

I'm normally understanding when it comes to stuff I have ordered online but Webafrica has been absolutely useless in every aspect. Would absolutely never recommend them.

[Short version] LTE ordered, Website does not work with Sim only orders and it cannot place a addon price to a invoice for payment causing order to not go through. No attempt by webafrica to quicken process after their fault and treats it as if I only ordered it 4 days after I did. In all likelihood delivery will take place a 9 days after ordering instead of the promised 5. Absolute **** service and would never recommend anyone every using them

I ordered their LTE service (Cell C) with a promised 3-5 day delivery(this was already too long for me as i needed it quickly) , and chose to only receive a sim as I already had a LTE device. Sweet order placed, they inform me that I have to pay before delivery would take place in the ordering process, give credit card info assuming they will deduct money for delivery. The order goes through I get the email asking me to RICA. The next morning I see my RICA has been excepted and that I need to pay my delivery fee, cannot find where or how im supposed to pay this fee. Phone the customer care first lady askes me to hold for a moment while she inters details and the proceeded to put me through to another department instead (could she not just have told me she is putting me through this happened a few times when calling). Then finally they tell me im should eft which I do (instant payment). Next day I see the same message asking me to pay and assume its just being processed.

(3 working day since placing order) The next working day I phone when I still see I need to pay for delivery the person tells me when I ordered the system had a problem and the order was not correctly put through. She redoes the order and promises me that it will be correct and that I can expect a call from the courier company shortly. That same afternoon I phone again still seeing the same msg that I need to pay. I ask the person to promise me that the order has gone through correctly an d delivery will take place which he does.

(4 day) next day still same message so I phone again and finally somebody sees what has happened and replaces my order once again this time charging me for a day internet use so that the "add on" sim delivery charge can take place. within seconds I get a message asking me to pay R220 on the website which I do so that I can make sure the order will take place.

(5 day Wednesday ) The courier company phones at the end of the day and they have completely the wrong delivery address that I gave. They inform me if should be there by friday

(6 day) Receive sms(18h00) informing me it will be delivered no later than Friday and since only i can receive it I cancel all my meetings for the next day since they cannot give a time.

(7 day Friday) Package doesn't arrive I check tracking on Digital Planet which now says it will be delivered no later than Tuesday (9).

Absolutely no effort was made to quicken the process (get it to the courier company) once Webafrica found out they where at fault with the order. I would of expected them to try but unfortunately im just another number to them.