NEVER USE WEBAFRICA FIBRE - Shocking performance, ********* Billing and Useless Service

This really is a stark warning to anyone thinking about signing on (or continuing!) with Webafrica Fibre! Please dont, you will only regret it!

They are shaping and throttling anyone who's on their fibre data packages, irrespective of Capped or Uncapped - I have this from a disgruntled employee within their technician department!

Your speedtest will quite often show up as "normal" (ie whatever line speed you pay for) however as soon as you try stream video on either YouTube, any of the social media sites, or a system like IPTV, the data feed buffers every 10 secs, restarts the equipment, and generally will drive you insane with frustration. This has been the case for over a month now, and shows no sign of letting up.

Their customer service team dont want to know about it, they have not helped one bit, and constantly blame it on the fibre infrastructure line installer (excuse me, last time I checked I pay you Webafrica, NOT the fibre infrastructure installer!). After sale service is shocking, and this is just making the situation worse.

I've cancelled my service and will NEVER use this company again, and urge anyone to reconsider them as a potential choice in ISP - no matter what the price, you WILL be disappointed, thats a fact!