Never use WEBAFRICA
I was a customer with Webafrica for 3 years, during my time there the service was poor. But I am horrified with the service that I have just received. I receive a letter from them advising me that they are going to take legal action against me, apparently because I have not returned the LTE router. I do not get the courtesy of a phone call requesting the router back or enquiring as to the whereabouts of the router. Just a letter advising that they are going to take action against me. I then phone them and speak to a very rude man on the telephone. He does not even allows me to finish speaking before interrupting me, he does not try to deal with my complaint in a professional manner. He also refuses to give me his name and has an aggressive and argumentative manner before putting the phone down before I have finished. I regrettably during my time there have recommended them to friends and family who have taken contracts with them. I ask anybody reading this to use ANY OTHER SERVICE PROVIDER BUT NOT WEBAFRICA. PLEASE, PLEASE NEVER USE THESE PEOPLE!!!
