NEVER SIGN UP WITH WEBAFRICA

If I can give you any advice, stay away from webafrica! Ive been a clients for 10 years before they even did internet i had all my business domains with them. I have been struggeling with 3 months with speeds below 1mbps, after upgrading to a faster line uncapped 20mbps nothing changed, it took them 2 months to tell me the Telkom infrastructure in my area is not sufficient, after that they recommended that we move me over to MTN, i took out a 30mbps line LTE and still the same problem, ontop of the connection issues where my line goes down a hundred times a day they DEBITED ME FOR BOTH LTE LINES TELKOM AND MTN!!!! Since then im constantly on the pathetic so called support line where no one knows what is going on and you have to explain your situation over and over and over again to a new agent on the line everytime! Im so tired of this *********** company i wish i never supported them, their service is pathetic! You would think because they cannot deliver a service they would immediatly cancel it but instead they debit you double and you have to chase your refund. Now im told that the refund was declined!!!! ITS NOT MY PROBLEM THAT YOUR ISP CANNOT PROVIDE ME WITH A SERVICE! JUST DO YOURSELF A FAVOUR AND NEVER SIGN UP WITH THEM! IT WILL SAVE YOU FROM GETTING A HEART ATTACK! Just to inform you there is no line to call for support, only watsapp... and its terrible!!!