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Melvin M

1 reviews | Active since Nov 2017

10 Nov 2017, 12:12

Never ever use web africa

Firstly , I have been in the service and retail industry all my work life and I’m a business owner , and I never ever came across service that is as poor as Web Africa, Not even one sales person, manager or support department was willing to help me , I have ordered uncapped fibre to be installed at my house On the 9 of October, it now the 10 of November and I still don't have internet, but wait they sent me a bill.... how amazing....! I personally will never ever recommend Web Africa, to any one weather it's for internet services or a website or even hosting... People we deserve better. To business owners like myself I personally tell you don’t use web Africa, stick to Telkom They maybe ****ty , but they always deliver

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Replies (1)
Webafrica
Webafrica's reply13 Nov 2017, 14:34
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah