Never Again Webafrica, worst after service

Canceled Webafrica beginning of June 2020 and also requested that Telkom be canceled. End of July the contract was canceled and final bill paid. To my surprise I received Telkom bill and on investigation Webafrica did not cancel the Adsl and release the line back to Telkom, in the interim Telkom is charging me for a line im not even using.

On the 28th Aug I sent an email to Webafrica and logged my request to cancel the adsl once more, haven't received a response.

On contacting their call center im left holding for over 18 min with the call ultimately cutting. Tried their "super quick whatsapp" line was kept holding for 14min with a promise to get an agents to attend to me every 2 minutes.

In the interim Telkom will keep charging me and has already warned me that it could take up to 60 days to cancel on their side. Webafriba is costing me money I don't have and will not even be refunding the over R600 I have to pay Telkom monthly all due to their sloppiness.