ST
Sean T
1 reviews | Active since Mar 2015
31 Mar 2015, 14:36
Needs more qualified staff
Hi,<br> <br> I have been trying everyday, for the last 3 days to some-how contact ANYONE at Web Africa.<br> <br> I have tried calling at least twice a day, I have tired opening service requests on the website.. I have even tried the on-on-line chat facility (which told me that the employees are on a \much deserved break"each and every time I tried it...)<br> <br> I've resorted to opening 4 duplicate service requests in the hopes of getting some type of response"
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Webafrica's replyOfficial
02 Apr 2015, 16:56Hello sean.thorburn,
We can completely understand why you logged this complaint and we would like to sincerely apologise for the bad service you've received from us.
As per the feedback received from our guys, they were in touch with you via the ticket system to assist and it appears that your query was answered.
We really hope that you are happy with this resolution. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
We can completely understand why you logged this complaint and we would like to sincerely apologise for the bad service you've received from us.
As per the feedback received from our guys, they were in touch with you via the ticket system to assist and it appears that your query was answered.
We really hope that you are happy with this resolution. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
Webafrica's reply02 Apr 2015, 16:56
Official
Hello sean.thorburn,
We can completely understand why you logged this complaint and we would like to sincerely apologise for the bad service you've received from us.
As per the feedback received from our guys, they were in touch with you via the ticket system to assist and it appears that your query was answered.
We really hope that you are happy with this resolution. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
We can completely understand why you logged this complaint and we would like to sincerely apologise for the bad service you've received from us.
As per the feedback received from our guys, they were in touch with you via the ticket system to assist and it appears that your query was answered.
We really hope that you are happy with this resolution. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team