"Need to go grab a cuppa while i wait"

One bunch of dumb idiots. Every idiot that takes your call ask the same question but fails to action what is required yet you communicate same on text to them. I requested to speak to their customer service department. "Will be surprised if i get a return call" I am still not connected since early December 2021 and hope i don't get any surprises in my billing like the others are experiencing. My name is Suren Beeprajh, they should have my info on file