My worst ISP experience

After subscribing for uncapped ADSL internet, WebAfrica could not deliver and after 2 days of struggling, I decided to cancel. Because it was the 3rd of the month (March 2016), they could not allow me to cancel at the end of the month as they need a full calendar month notice starting on the 1st. So cancellation was only scheduled for the 1 May 2016. Instead of continuing to be billed for no service, I decided to switch to the 20 GB per month capped until cancellation takes effect. This package, according to them, comes with 1000 GB night surfing data. Even though I ran out of my 20 GB for the month of March, I never used the 1000 GB night surf data. Today is 1 April 2016 and I should have gotten my 20 GB data for this month, but my account is still capped/locked and I cannot access the Internet. The time is 04:56 AM, which falls in the midnight to 6:00 AM night surfing time range but I cannot even use the 1000 GB night surfing data. So with WebAfrica, it is all a fuss and marketing gimmick and it will be a pleasure to leave after a forced 2 month relationship. I guess I have to kiss and make up with my old ISP of 2 years (Afrihost) who were way better than this!