RL
Rachelin L
1 reviews | Active since Oct 2024
26 Aug 2026, 14:07
My wifi was off I wh...
My wifi was off I whattsapp the chat group one agent could not help me so he promptly referred me to a more experienced agent that works in the field that I experience difficulty with and my problem was resolved very easy and the agents both were very patient and professional with me
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Webafrica's replyOfficial
26 Aug 2026, 14:10Hi Rachelin,
Thank you for the wonderful feedback! We’re glad our WhatsApp team could assist you and that the first agent promptly connected you with a more experienced colleague who could resolve the issue. It’s great to hear that both agents were patient and professional throughout the process.Get quick access to support and account tools whenever you need them with the Webafrica app (Latest App version: 2.1.14).Warm regards,
Webafrica Crew
Thank you for the wonderful feedback! We’re glad our WhatsApp team could assist you and that the first agent promptly connected you with a more experienced colleague who could resolve the issue. It’s great to hear that both agents were patient and professional throughout the process.Get quick access to support and account tools whenever you need them with the Webafrica app (Latest App version: 2.1.14).Warm regards,
Webafrica Crew
Webafrica's reply26 Aug 2026, 14:10
Official
Hi Rachelin,
Thank you for the wonderful feedback! We’re glad our WhatsApp team could assist you and that the first agent promptly connected you with a more experienced colleague who could resolve the issue. It’s great to hear that both agents were patient and professional throughout the process.Get quick access to support and account tools whenever you need them with the Webafrica app (Latest App version: 2.1.14).Warm regards,
Webafrica Crew
Thank you for the wonderful feedback! We’re glad our WhatsApp team could assist you and that the first agent promptly connected you with a more experienced colleague who could resolve the issue. It’s great to hear that both agents were patient and professional throughout the process.Get quick access to support and account tools whenever you need them with the Webafrica app (Latest App version: 2.1.14).Warm regards,
Webafrica Crew