NN
Nokuphila N
1 reviews | Active since Sept 2026
14 Sept 2026, 12:35
My WiFi was not work...
My WiFi was not working for 4 days, the agent who assisted me helped by logging a ticket and the person who is coming to fix has already contacted us.
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Replies (1)
Webafrica's replyOfficial
14 Sept 2026, 12:46Hi Nokuphila,
We understand how disruptive it can be to be without Wi-Fi for several days. It’s encouraging to hear that the agent took action by logging a ticket and that the next step has already been arranged with the technician reaching out to you. We’ll keep focusing on making sure technical issues are logged correctly and progressed promptly so customers aren’t left waiting without clear next steps.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
We understand how disruptive it can be to be without Wi-Fi for several days. It’s encouraging to hear that the agent took action by logging a ticket and that the next step has already been arranged with the technician reaching out to you. We’ll keep focusing on making sure technical issues are logged correctly and progressed promptly so customers aren’t left waiting without clear next steps.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply14 Sept 2026, 12:46
Official
Hi Nokuphila,
We understand how disruptive it can be to be without Wi-Fi for several days. It’s encouraging to hear that the agent took action by logging a ticket and that the next step has already been arranged with the technician reaching out to you. We’ll keep focusing on making sure technical issues are logged correctly and progressed promptly so customers aren’t left waiting without clear next steps.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
We understand how disruptive it can be to be without Wi-Fi for several days. It’s encouraging to hear that the agent took action by logging a ticket and that the next step has already been arranged with the technician reaching out to you. We’ll keep focusing on making sure technical issues are logged correctly and progressed promptly so customers aren’t left waiting without clear next steps.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica Crew