M
Mpho
1 reviews | Active since May 2026
27 May 2026, 11:16
My wifi was connecte...
My wifi was connected but without internet and they helped me to resolve it as there was fault and they informed me that they are fixing it 😀 while doing that I even new that I have a service provider as i though it's one but they showed me who is my service provider if next time I have a problem Thanks you WebAfrica
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Webafrica's replyOfficial
27 May 2026, 11:35Hi Mpho, We’re really glad to hear that the issue was picked up and resolved for you quickly, and that you were kept informed while the fault was being fixed. Having a “connected but no internet” situation can be frustrating, so it’s great that the team was able to identify the cause and guide you through what was happening. It’s also good to hear you picked up helpful information about your service provider along the way, that kind of clarity can really help when troubleshooting future issues.Thanks for taking the time to share your experience with us.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply27 May 2026, 11:35
Official
Hi Mpho, We’re really glad to hear that the issue was picked up and resolved for you quickly, and that you were kept informed while the fault was being fixed. Having a “connected but no internet” situation can be frustrating, so it’s great that the team was able to identify the cause and guide you through what was happening. It’s also good to hear you picked up helpful information about your service provider along the way, that kind of clarity can really help when troubleshooting future issues.Thanks for taking the time to share your experience with us.Warm regards,
Webafrica Crew
Webafrica Crew