RA
Raeesa A

1 reviews | Active since Oct 2024

08 Apr 2026, 09:42

My wifi stopped work...

My wifi stopped working a couple days ago and web africa immediately assisted in getting my old router replaced with a new one at no cost due to public holidays delivery was delayed when I received the router I connected it however I needed it to manually set it up Sfundo S assisted me with setting it step by step and guided throughout the process that my wifi is now connected, also he did assist the billing because of wifi not in use for 1 week they would re-imbursed my credits for those days not in use I would recommend web africa for their excellent service and awesome experience I have been with them for 8 years now

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Replies (1)
Webafrica
Webafrica's reply08 Apr 2026, 09:50
Official
Hello Raeesa,

We’re thrilled to hear that Sfundo S could guide you step by step to get your WiFi connected and assist with the billing adjustment for the days your service was unavailable. Being with Webafrica for 8 years is incredible, and we truly appreciate your loyalty and trust in us.

If you ever need assistance in the future, you can send us a direct message on Hello Peter, and our team will be happy to help.

Warm regards,
Webafrica Crew