iI
ingrid I

1 reviews | Active since Apr 2026

29 Apr 2026, 09:13

*My Vuma Fibre Experience: 5/5* I’ve been on Vuma for 8 months and honestly can’t fault it

*My Vuma Fibre Experience: 5/5* I’ve been on Vuma for 8 months and honestly can’t fault it. Installation was quick, the technicians arrived on time and were super professional. Speeds are exactly what I pay for — I’m on 200/200 and I actually get 210 Mbps up and down with low latency, even during peak evening hours. No throttling, no buffering when the whole family streams. The Vuma app is a lifesaver too. I can check if there’s an outage, run troubleshooting, and see my Wi-Fi password all in one place. Anytime I’ve had to contact them, communication was clear via SMS and email, and issues were resolved the same day. For reliability and performance, Vuma has been the best internet I’ve had. Would recommend

0
Replies (1)
Webafrica
Webafrica's reply29 Apr 2026, 09:26
Official
Hi Ingrid,
Thank you for taking the time to share such detailed and positive feedback about your experience. We’re really glad to hear that everything from the installation process to the consistent speeds, low latency, and overall reliability has met your expectations, especially with a full household online. It’s great to know that clear communication, and same-day resolutions have added real value to your experience. Feedback like this is incredibly meaningful and will be shared with our Service Quality Team to reinforce what’s working well across our services. 
Warm regards,
Webafrica Crew