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Menzi M
1 reviews | Active since Sept 2026
10 Sept 2026, 20:50
My LTE issue still not resolved.
This is the worse experience I’ve ever had. Webafrica promised to solve my LTE issue but they still haven’t. I’ve paid for a service that I’m not using, it’s going to half a month now, on top of that they are telling me I’m in arrears. What nonsense is that. Their agents keep calling me but not resolving my issue. I am very furious.
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Webafrica's replyOfficial
11 Sept 2026, 09:15Hi Menzi,
We understand your frustration, especially after being without a working LTE service for almost half a month while continuing to be billed and receiving calls without the issue being resolved.Our teams are working on a resolution for the LTE connectivity issue, and feedback will be provided once there is an update on the matter.Warm regards,
Webafrica Crew
We understand your frustration, especially after being without a working LTE service for almost half a month while continuing to be billed and receiving calls without the issue being resolved.Our teams are working on a resolution for the LTE connectivity issue, and feedback will be provided once there is an update on the matter.Warm regards,
Webafrica Crew
Webafrica's reply11 Sept 2026, 09:15
Official
Hi Menzi,
We understand your frustration, especially after being without a working LTE service for almost half a month while continuing to be billed and receiving calls without the issue being resolved.Our teams are working on a resolution for the LTE connectivity issue, and feedback will be provided once there is an update on the matter.Warm regards,
Webafrica Crew
We understand your frustration, especially after being without a working LTE service for almost half a month while continuing to be billed and receiving calls without the issue being resolved.Our teams are working on a resolution for the LTE connectivity issue, and feedback will be provided once there is an update on the matter.Warm regards,
Webafrica Crew