My issue with them i...

Hi Nontokoza, we understand your concern, being billed for fibre while you’ve already moved over to LTE is understandably frustrating, especially when you expect the service change to reflect on your account. We’ve escalated this directly to our Billing Team to review your account, confirm the service switch, and ensure you’re only being charged for the correct active service going forward. They’ll also check whether any adjustments or corrections are needed for the fibre billing. We’re taking ownership of this and will ensure it’s properly reviewed and resolved for you. You’ll receive feedback as soon as the team has completed their assessment. Warm regards,
 Webafrica Crew