GH
Ghadija H
1 reviews | Active since Aug 2026
28 Aug 2026, 19:07
My issue has not bee...
My issue has not been resolved which an inconvenience and now I have wait 24 - 48 hours for a technician
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Replies (1)
Webafrica's replyOfficial
31 Aug 2026, 09:02Hi Ghadija,
We understand how inconvenient it is to still be without a resolution, especially when you simply want your service restored and working as it should.
We understand how inconvenient it is to still be without a resolution, especially when you simply want your service restored and working as it should.
We can see that a fault has been logged with the network provider for further assistance, and our Faults Team is actively engaging with them on your behalf. We know waiting for a technician can be frustrating, but please be assured that the team will keep you updated as the fault progresses and remains committed to seeing this through to resolution.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply31 Aug 2026, 09:02
Official
Hi Ghadija,
We understand how inconvenient it is to still be without a resolution, especially when you simply want your service restored and working as it should.
We understand how inconvenient it is to still be without a resolution, especially when you simply want your service restored and working as it should.
We can see that a fault has been logged with the network provider for further assistance, and our Faults Team is actively engaging with them on your behalf. We know waiting for a technician can be frustrating, but please be assured that the team will keep you updated as the fault progresses and remains committed to seeing this through to resolution.
Warm regards,
Webafrica Crew
Webafrica Crew