S
Sifundo
1 reviews | Active since Apr 2026
16 Apr 2026, 12:27
My fibre network went down on
My fibre network went down on. I logged the issue through Vuma Assist. The team responded quickly and assisted until my network was back up. I was kept updated through the app and the process was clear. Got me back online for work/study within, so I didn’t lose much time. Great support when I needed it most. Thanks to the Vuma Assist team.
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Replies (1)
Webafrica's replyOfficial
16 Apr 2026, 12:53Hello Sifundo,
Thank you for taking the time to share your feedback. It is great to hear that when your fibre service went down, the Vuma Assist team responded quickly, kept you updated through the app, and guided you through the process until your connection was restored.
If you ever need any further assistance, you are welcome to reach out and the team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. It is great to hear that when your fibre service went down, the Vuma Assist team responded quickly, kept you updated through the app, and guided you through the process until your connection was restored.
If you ever need any further assistance, you are welcome to reach out and the team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply16 Apr 2026, 12:53
Official
Hello Sifundo,
Thank you for taking the time to share your feedback. It is great to hear that when your fibre service went down, the Vuma Assist team responded quickly, kept you updated through the app, and guided you through the process until your connection was restored.
If you ever need any further assistance, you are welcome to reach out and the team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. It is great to hear that when your fibre service went down, the Vuma Assist team responded quickly, kept you updated through the app, and guided you through the process until your connection was restored.
If you ever need any further assistance, you are welcome to reach out and the team will be happy to help.
Warm regards,
Webafrica Crew