My experience with WebA was terrible at the beginning but it ended up so well Michael helped me connect to my fibre after days of no assistance from the office some people were clueless angazi nokuthi bangene kanjani kulomsebenzi i was just shocked! Mic

Hi Sthabile,

Thank you for sharing your experience. We completely understand how stressful it must have been to go days without internet, especially with your family relying on it, and we’re sorry that the initial support did not meet your expectations.

We’re thrilled to hear that Michael was able to assist and get your fibre connection back up, bringing some much-needed relief and happiness for you and your kids. Your feedback will be shared with our Service Quality Team to recognize Michael’s excellent support and ensure we continue improving overall service.

If you need any further assistance, please send us a direct message on Hello Peter. We’re always happy to help.

Kind regards,
The Webafrica Team