B
Bee
1 reviews | Active since Apr 2026
01 Apr 2026, 10:09
My experience today ...
My experience today was 10/10 but the past 4wks it was a 0 It took an agent 5mins to resolve an Upgrade which I have been requesting for the last couple of weeks
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Webafrica's replyOfficial
01 Apr 2026, 10:22Hi Bee. We’re glad to hear that your experience today was a 10/10 and that your upgrade was resolved quickly! At the same time, we completely understand how frustrating it must have been to wait for weeks without progress, especially when it delayed something important for you.
We’ll be submitting your feedback to our service and quality team so they can review what caused the delays and work on improving the process going forward. Your patience while this was being resolved is greatly appreciated.
If you need any further assistance or have additional concerns, you’re welcome to send us a direct message on Hello Peter and we’ll gladly help.
Warm regards,
Webafrica Crew
We’ll be submitting your feedback to our service and quality team so they can review what caused the delays and work on improving the process going forward. Your patience while this was being resolved is greatly appreciated.
If you need any further assistance or have additional concerns, you’re welcome to send us a direct message on Hello Peter and we’ll gladly help.
Warm regards,
Webafrica Crew
Webafrica's reply01 Apr 2026, 10:22
Official
Hi Bee. We’re glad to hear that your experience today was a 10/10 and that your upgrade was resolved quickly! At the same time, we completely understand how frustrating it must have been to wait for weeks without progress, especially when it delayed something important for you.
We’ll be submitting your feedback to our service and quality team so they can review what caused the delays and work on improving the process going forward. Your patience while this was being resolved is greatly appreciated.
If you need any further assistance or have additional concerns, you’re welcome to send us a direct message on Hello Peter and we’ll gladly help.
Warm regards,
Webafrica Crew
We’ll be submitting your feedback to our service and quality team so they can review what caused the delays and work on improving the process going forward. Your patience while this was being resolved is greatly appreciated.
If you need any further assistance or have additional concerns, you’re welcome to send us a direct message on Hello Peter and we’ll gladly help.
Warm regards,
Webafrica Crew