MOVING HOME SERVICE IS USELESS - PATHETIC CUSTOMER SERVICE

The customer service is beyond appalling. I opted to not cancel my services with them and use the "Moving Home" feature thinking it would be seamless, I regret not canceling and just using the service provider my estate agent in my new property suggested. I am almost two weeks without WiFI and I work from home. It has been ********** and expensive to spend on mobile data while WebAfrica has fully debited my account for services that ARE NOT WORKING.

1. You cannot reach anyone telephonically 2. No one ever responds on the WhatsApp chat service 3. The times they claim are working hours are lies, on weekends their whatsapp line doesn't work. You only get sent around in circles by the chat bot.

I regret staying with WebAfrica so much!!!