MOVING HOME CAN BE STRESSFUL, BUT MOVING YOUR INTERNET CONNECTION SHOULDN’T BE.

MOVING HOME CAN BE STRESSFUL, BUT MOVING YOUR INTERNET CONNECTION SHOULDN’T BE. WE CAN’T PACK YOUR BOXES OR CARRY YOUR FURNITURE, BUT WE CAN MAKE MOVING YOUR INTERNET A BREEZE. This is the adverti*****t on Webafrica’s website: Total nonsense on their advertising! If you want to know what stress is when moving, ask Webafrica to move your fibre. They don’t communicate with you on problems occurring with installation, you need to phone them to only find out that they have a problem with the existing Vumatel line at your new premises. I myself then had to phone around between Vumatel, the service provider used by the previous occupants and Webafrica; to get a cancellation on the existing fibre to the unit. After done all of this that was needed to move my fibre, I’m still waiting and after 14 days still without service. You have to call them to find out what is happening and then they supply you with all their excuses. This could all been sorted swiftly if they had any communication s****s. Very poor service in total.