MOST ARROGANT SERVICE PROVIDER EVER

After struggling several months with Web Africa's accounts department failing to allocate payment, and then discontinue service, my financial manager eventually demanded to speak to a supervisor. She was kept on hold for almost an hour between different help desk consultants with no one able to solve the problem.<br> <br> The help desk consultant at Web Africa refused to put her through to a supervisor. I am the CEO of our hospital and then phoned Web Africa myself. I could only get so far as the switchboard myself, to be informed that ALL management is in a meeting. I was promised that a manager will contact me within a few hours, but it never happened. <br> <br> We will definitely be moving our account to a new service provider in the next few days.