1 reviews | Active since Jan 2012
more than 2 months of terrible service
<p>Ordered the 20mb package on June 29th 2016, the line given by Telkom was 4mb, so we waited for WebAfrica to sort the matter out with Telkom. By the 26th of August we finally got the 16mb speed, yet the line remained faulty and our speeds varied from 2mb to 12mb and on many occassions our broadband was dropped all together.... to say I call Webafrica every 3 days is no exaggeration.</p> <p>I am absolutely unsatisfied with this terrible and poor service.... but as it always is with the CORPORATE world, WEBAFRICA WAS PROMPT TO BILL US!!! - go figure hey!!!</p> <p>Then they said I ought to buy a better router, I did and last week the Telkom technical chaps, told me that the new router is the problem and TelKom reconfigured the old router... I took the new router back to Computer Mania however 21 days had passed so I don't get cash back, they said they would test it and fix it.... And then it rained again and the problems have restarted....</p> <p>This is a waste of cash and time and my time is valuable.... We had Webafrica twice before and without hassles which is why I chose webafrica again.</p> <p>I will tell all my friends and collegues to avoid Telkom and Webafrica - - -I will also copy and paste this matter into 9 other consumer websites, one man can make a difference- Stringfellow Hawk.</p>
