SH
Shade H

1 reviews | Active since Sept 2013

25 Oct 2017, 10:38

Misleading LTE Advertisments

I signed up for LTE Home Wireless Internet. Their ad says 3 days till you have your internet...BIGGEST LIE EVER!!! After 3 days they asked for FICA verification which i sent immediately. Then they said delivery is 3 days after FICA verification. Now a week later they saying no stock till end of November, however they found a router for me but they need a few days to sort this out. Then we will be at 2 weeks. Dishonest Company that doesn't honor what they advertising. I WANT TO CANCEL IMMEDIATELY!

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Replies (1)
Webafrica
Webafrica's reply25 Oct 2017, 11:02
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah