Misleading Consumers

I signed up for a fibre package in July, it was activated on the third of August. When I first contacted their offices the consultant told me that I must contact the office once the fibre is activated so that I can get my pro-rata amount allocated to my account. However, when I called and spoke to Mzai (a very friendly and polite gentleman) he told me that the pro-rata only applies to uncapped accounts and not capped accounts. My account is a capped account. If the previous Webafrica consultant gave me the proper advice I would've cancelled the product prior to the fibre being activated. However the consultant gave me the wrong advice therefore misleading me. This is really unacceptable. Webafrica expects me to pay the whole month of my capped product even though I'm not using it. Has this happened to anyone else?