Misleading Advertising, Unauthorised charges, Extremely poor service

<p>Firstly my order was placed with the wrong fibre supplier which lead to numerous phone calls with promises for call bacos that never happened until I finally got to someone that assisted me on day 43. He saw the error and corrected it and I will admit, he has on the ball with sorting it out. The I got charged the day after my fibre became active. I was supposed to get 2 months free. I called them and was told it's because I signed up on the 5th of April. Due to their mistake with the service provider I had to select a different package in April, but I was assured that they would apply the 2 mont h free promo to it because of their initial mistake. This off course didn't happen and I had to call them. I was offered a call back, which I refused as they never call back when they say they will and I wqs put on hold. Eventually I got my initial charge refunded and was told they app**** the credits to ky account for April and May (they 2 free months). However my fibre became active on 13 April, with means I only get 1.5 months free... I might be petty, but 1.5 and 2 is jot the same thing...</p> <p>Don't use them.</p> <p>Their after sale's service is terrible, they won't call you back and don't even try emailing their customer support address on the website.</p>