MetroFibre/WebAfrica

I ordered fibre services via WebAfrica portal on the 30th of December. And few of R250 was deducted via debit order on the 2nd of January but till to this date I have no fibre services.

Terrible service from both metro fibre and webafrica. Gave them all details needed but when the technicians showed up on the 10th of January he tells me he can’t activate or complete installation because there’s a box which is not working even though on my communication with with WebAfrica WhatsApp communication I did disclose there’s a box which looks damaged and agent shares this info with the technician or administrator. Pathetic service and SLA I would not recommend it to anyone.