1 reviews | Active since Feb 2025
****mers with no customer support
I’m absolutely appalled by WebAfrica. The best service I ever got from you was at sign up. That’s the first and last time.
You’ve charged me ********** fees since joining, double debited, automatically changed my payment method to debit order without my consent. Changed my passwords without my consent.
I never accepted a debit order mandate and always paid manually, but now all of a sudden they are debiting my account without my consent.
There’s no number to dial and your WhatsApp chat support is inhuman, rude and absolute inefficient. To top it off, this is the third price increase I’ve had with you in the short 6 months I’ve been a customer. A **** truly.
Not to mention the R999 cancellation fee that you have to keep customers hostage to your terrible service. You’re an absolutely abhorrent ISP. In addition to the R2000 moving costs I had to pay even though I was moving to another unit within the same Balwin property. This is sickening
