MD
Mxolisi D
1 reviews | Active since Apr 2024
02 Apr 2026, 11:37
****mers
They actually make me want to peel my skin off, waiting 2 hours on both WhatsApp and calls. Switched from their fibre to LTE but sent me simcard registered to someone else I don’t know hence asked for my ID and proof of residence to rica simcard and even charged me for switching.
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
02 Apr 2026, 11:44 Hi Mxolisi We completely understand how frustrating and exhausting this experience must be, especially after spending so much time waiting and still running into issues with your LTE SIM.We see that you’re already connected to Chat *** with Glen via WhatsApp. Please respond there with your details so he can assist you directly. Our teams are focused on resolving this as quickly as possible, ensuring your connection is correctly set up, and all charges are reviewed.We’re committed to getting this sorted for you without any further delays
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply02 Apr 2026, 11:44
Official
Hi Mxolisi We completely understand how frustrating and exhausting this experience must be, especially after spending so much time waiting and still running into issues with your LTE SIM.We see that you’re already connected to Chat *** with Glen via WhatsApp. Please respond there with your details so he can assist you directly. Our teams are focused on resolving this as quickly as possible, ensuring your connection is correctly set up, and all charges are reviewed.We’re committed to getting this sorted for you without any further delays
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's replyOfficial
02 Apr 2026, 11:51Hello Mxolisi,
We completely understand how upsetting this situation must be, especially after waiting for hours on both WhatsApp and calls, receiving a SIM card registered to someone else, and being charged for the switch. Your time and patience are valued, and we want to make sure this matter is addressed properly.
To assist you as quickly as possible, please send us a direct message on Hello Peter with a brief description of the issue and the specific assistance you require. Once we have these details, we can take a closer look.
We appreciate your patience and understanding while the team works to provide the help you need.
Warm regards,
Webafrica Crew
We completely understand how upsetting this situation must be, especially after waiting for hours on both WhatsApp and calls, receiving a SIM card registered to someone else, and being charged for the switch. Your time and patience are valued, and we want to make sure this matter is addressed properly.
To assist you as quickly as possible, please send us a direct message on Hello Peter with a brief description of the issue and the specific assistance you require. Once we have these details, we can take a closer look.
We appreciate your patience and understanding while the team works to provide the help you need.
Warm regards,
Webafrica Crew
Webafrica's reply02 Apr 2026, 11:51
Official
Hello Mxolisi,
We completely understand how upsetting this situation must be, especially after waiting for hours on both WhatsApp and calls, receiving a SIM card registered to someone else, and being charged for the switch. Your time and patience are valued, and we want to make sure this matter is addressed properly.
To assist you as quickly as possible, please send us a direct message on Hello Peter with a brief description of the issue and the specific assistance you require. Once we have these details, we can take a closer look.
We appreciate your patience and understanding while the team works to provide the help you need.
Warm regards,
Webafrica Crew
We completely understand how upsetting this situation must be, especially after waiting for hours on both WhatsApp and calls, receiving a SIM card registered to someone else, and being charged for the switch. Your time and patience are valued, and we want to make sure this matter is addressed properly.
To assist you as quickly as possible, please send us a direct message on Hello Peter with a brief description of the issue and the specific assistance you require. Once we have these details, we can take a closer look.
We appreciate your patience and understanding while the team works to provide the help you need.
Warm regards,
Webafrica Crew