****mers

This is the worst service provider

I ordered fibre and they took my money from my account and after they state that my area doesn’t cover fibre or my body cooperate needs to add fibre? How when I have a fibre line In my flat. Also I first checked if they cover my area and they did . I have texted their f”””cked up WhatsApp since 4 pm no one is responding. I need my money as soon as possible. Why are you guys ****mers