****mers

It's been more than 2 weeks now that I've placed an order with Webafrica and made payment and I'm still sitting without Fibre..Ive been sending numerous messages via WhatsApp and I'm just being ignored according to them I've been sent the incorrect Easypay voucher that I've made payment to provided by WEBAFRICA but yet when I've made payment it was for a other address which I'm not aware of.. Somehow someone within the company has created ***** nd messed up I've been sending numerous messages wanted my money back..They have the nerve to send a email stating that the issue has been resolved and that the ticket number is closed but yet I'm still sitting without fibre and they refuse to give back my money even after I've sent Proof of payment