****mer, and no customers service ethics

I app**** for a line with Webafrica on 3rd Dec, made a payment of R250, for services - after numerous calls I still don't have a line, 1 ST call I had a gentleman told me that my line would be in by the Sunday, I moved into my new place - then i called again, and was advised my address was wrong and a credit would be passed on my account for the R250 and a new service ordered, then I followed up 4 days later and it was still in being processed - then I was told to make another payment of R250 - which I advised they can allocated my credit against, then my account was debited with an amount of R625 which I reversed because I don't know what this was for, we are now at the 29th Dec and I still don't have a line, this is by far the most pathetic service ever - I cannot even call it service because none was rendered, I want all my stuff cancelled and a refund processed into my account - I have been working from home and this non service has cost me daily R300 to be able to work because you don't know what is happening in your organization - its shameful to provide this kind of service and I will never recommend you to anyone

Please get it contact with me to arrange a refund, I will find a service provider who is interested in my business and knows what they need to do

Customer number IXQ53