MEN WHO HELP AND FEMALES WHO ARE UNHELPFUL IN A COMPANY

On 28 October 2020 I entered into a 300GB contract with Webafrica.co.za. On 29 October 2020 my router was delivered. On 30 October 2020 I had my router connected by two very helpful technicians at Webafrica by the name of Jermain and Jameson and had me connected in under 12 minutes. On 2 November 2020 I received a call from Jermain to confirm that my internet connection is still active and not giving me any problems.

The Wi-Fi was required at an address to which I was moving, however had to be RICA'ed at the address at which I was vacating. I explained this to the sales consultants. The problem was that the internet package which I purchased was locked for the address at which I was RICA'ed and vacating. So when I arrived at my new home on 30 October 2020 to connect the internet I realized this DILEMA.

However, I do wish to state the following: on 30 October 2020 prior to speaking to Jameson and Jermain, I was connected to THREE UNHELPFUL FEMALES at Webafrica who ONLY WASTED 55 MINUTES OF MY AIR TIME AND FRUSTATED ME TO NO END. The LAST person that I spoke to Taryn Thenain who told be nothing but BS as she told me that she had changed my address from the RICA address to the address to which I had moved and will be living and that my internet can only be connected on Tuesday 3 November 2020.

So I really hope that Webafrica.co.za DOES SOMETHING ABOUT this as a new person to their company ONLY WANTS TO ASSISTED by PEOPLE LIKE JERMAIN and JAMESON.

Thank you Jermain and Jameson for helping me and being patient with me someone new to the company!