MF
Marinda F

1 reviews | Active since Dec 2010

09 Aug 2019, 15:07

Managers setting a non existed client service level to staff.

I can not understand how such a big company does not have customer services at all, it rolls down from management and leaves a poor example for their staff.

Their accounting system is not as per the NCR Credit Laws, and you get harassed on the very first day of the month for payment, and even after you paid, your services still get suspended.

I have left several messages, I have send several emails, I have send several tickets, I have left several Whatsapp messages to discuss my problem with a manager, and after 8 months management still does not recognize me or my problem important enough to discuss my problem and maybe find n amicable solution to this extremely frustrated problem.

I will not recommend Webafrica as a service provider unless you're open for harassment and extremely bad client services.

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