Lying and false advertising

I Have app**** for fibre on 13 March 2024 at Webafrica, when I app**** they said my first debit order would be on the 1st of every month an I did not owe anything till then, Then 2 days afterwards they attempted to to deduct it on my account, And I recieved a email stating that you service has been suspended, But from day one I could not use the internet when I asked them they just said connect to the ONT or something but it's fine so I never had Internet I can use, so I said cancel it, I recieved a email stating that my order was canceled on the 1st of April now they want to charge me for fibre I never used or could have used, I would not recommend Webafrica to anyone.