QS
Quintin S

1 reviews | Active since Jul 2012

27 Sept 2017, 11:14

LTE Router exchange still not sorted

On 24 Aug 2017 I reported my LTE Router as faulty, I received a ticket nr # ********** and several persons to work with(names not included here). Up until today nothing has been done to solve my problem. Please do not use this company, they can not solve a problem!!

0
Replies (1)
Webafrica
Webafrica's reply27 Sept 2017, 12:21
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah