AM
Adiv M

1 reviews | Active since Jan 2016

23 Feb 2018, 11:05

LTE not working, useless service

After placing an order for an LTE router, doing the whole RICA process and receiving the router and Cell C sim card, the thing does not connect to the internet.

Called the support center, who promised that it would be resolved the following morning. Nothing happened. I called them, and was endlessly passed around until I gave up.

**** service. Useless people. ******* products. Nobody should ever use this company.

0
Replies (2)
Webafrica
Webafrica's reply23 Feb 2018, 11:12
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

AM
Adiv M's update23 Feb 2018, 11:24
Reviewer Update
Obviously I have already done that, sparky. Giving me the same old copied response makes it obvious that Webafrica are truly useless.