1 reviews | Active since May 2015
LTE network running on 0.5 mbps ALL DAY ALL NIGHT!
I have emailed them, I have called them, I have emailed them again, I have hello peter'd them and in 48 HOURS from now, if my speed is not restored to what it was, I am going to go to my bank and remove the debit order permanently.
I had perfect 25-50mbps for the first 2 months, then after stuck on 0.5mbps for the past 5 weeks!
During the there is ZERO users. They promise to diagnose, they promise to sort it out, but they NOTHING!
It is clear as daylight these people have oversold the LTE product and now everybody is sharing horrible speeds and we have to keep paying!
FORGET IT!!!!
I am paying R799 per month for ***** internet and I am now GATVOL!!!
They say they will call me, they don't, nothing helps!!!
MARK MY WORDS.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah